Shipping Policy

At Senorita Ahmedabad, we are committed to providing a smooth, secure, and timely delivery experience for every customer. We know that each order is special, and we take great care in ensuring your outfits reach you safely, promptly, and in perfect condition. Please take a moment to review our comprehensive shipping policy:

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1. Shipping Locations

We currently offer shipping services across all major cities and towns in India. Whether you’re in a metropolitan area or a more remote location, we strive to deliver to your doorstep with trusted logistics partners.

• Domestic Shipping: Available PAN-India through reputed courier partners.

• International Shipping: If you’re located outside India and wish to place an order, kindly contact our team at senoritaahmedabad@gmail.com. We will check shipping feasibility and provide a custom quote based on the destination.

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2. Order Processing Time

All orders go through a quality check and packaging process before dispatch:

• Ready-to-Ship Products: Orders are usually processed and dispatched within 2 to 4 business days (excluding weekends and public holidays).

• Customized or Made-to-Order Items: These may take 5–10 business days or more, depending on the level of customization. You will be notified of the estimated timeline during order confirmation.

Please note that processing begins only after the payment is successfully received and verified.

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3. Delivery Timelines

Estimated delivery times may vary based on your location and courier availability:

• Standard Shipping: 5 to 10 business days (for most parts of India)

• Express Shipping: 2 to 4 business days (available on request at additional cost)

For remote or non-serviceable pin codes, delivery may take longer. If you have a specific deadline (e.g., for an event), please let us know at the time of placing the order.

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4. Shipping Charges

We aim to make your shopping experience hassle-free and transparent:

• Free Shipping: Enjoy free standard shipping on all prepaid orders above ₹X. (You can define this amount, e.g., ₹1999 or ₹2499.)

• Flat Shipping Rate: For orders below the free shipping threshold, a nominal flat shipping charge will be applied during checkout.

• Express Delivery: Available at an extra cost. Charges will be calculated and communicated based on your location and the order weight/size.

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5. Order Tracking

We believe in keeping you informed every step of the way:

• Once your order is dispatched, you will receive an email and/or SMS with tracking details and courier information.

• You can track your shipment using the provided tracking number through the courier’s official website.

• If you face any issues or delays in tracking, please contact our support team at senoritaahmedabad@gmail.com for assistance.

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6. Packaging and Handling

Every product is packaged with utmost care to ensure it reaches you in pristine condition:

• All items are wrapped securely in protective packaging to avoid any damage during transit.

• Fragile and embellished garments may receive additional layers of protection.

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7. Delivery Delays and Exceptions

While we work hard to ensure timely deliveries, certain situations may be beyond our control:

• Delays may occur due to public holidays, festivals, natural disasters, or unexpected logistics disruptions.

• In rare cases where delays are anticipated, our team will proactively inform you of the updated delivery status.

• Senorita Ahmedabad shall not be held responsible for delivery delays caused by third-party courier companies.

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8. Incorrect or Incomplete Address

To ensure smooth delivery, please double-check your shipping address and contact details before confirming the order.

• If an order is returned due to an incorrect address, incomplete contact details, or failure to receive the package, re-shipping charges will apply.

• In case you need to update your shipping address after placing the order, contact us immediately. Changes can only be made before the order is dispatched.